Timeouts in Email Service

Incident Report for GleSYS

Resolved

This incident has been resolved.

Posted Nov 06, 2024 - 15:38 CET

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Nov 06, 2024 - 14:59 CET

Identified

We have identified an issue where we see timeouts from our spam filter service resulting in timeouts in email delivery, emails will most likely be queued on the client and a retry will be made, if this does not happen, please resend the email when this incident is resolved.

Posted Nov 06, 2024 - 14:31 CET

This incident affected: Email Service.