Extended maintenance of Network in Stockholm.
Update - Replacement router will be set in production starting 21:00 CEST, this is a process that is expected to be completed on Monday (2024-09-16). There is no service impact expected during this process.
Sep 14, 2024 - 17:17 CEST
Update - We have received the replacement hardware yesterday and are in progress of configuring it. We are expecting to take the new router into production this evening.
Sep 14, 2024 - 12:22 CEST
Update - We're operating with reduced redundancy in Stockholm, there's no service impact expected from now on. Replacement hardware expected to arrive tomorrow.
Sep 12, 2024 - 15:58 CEST
Update - All affected customers have been moved to another router. If you are still experiencing issues please contact support.
Sep 12, 2024 - 15:29 CEST
Update - No further news, we continue to move affected customers to another router. This incident affects single-homed connections. If you believe you are affected and have a multi-homed connection contact support.
Sep 12, 2024 - 12:34 CEST
Update - No further news, we continue to move affected customers to another router. This incident affects single-homed connections. If you believe you are affected and have a multi-homed connection contact support.
Sep 12, 2024 - 10:19 CEST
Identified - We are moving affected single-homed customers to another router. We are still working with the vendor to determine best cause of action for router which is not working as expected.
Sep 12, 2024 - 08:22 CEST
Investigating - Planned maintenance in Stockholm did not go according to plan, customers affected by previous maintenance is affected still. We are working with the vendor to identify the underlying issue.
Sep 12, 2024 - 07:37 CEST
Uptime over the past 90 days. View historical uptime.
GleSYS API - https://api.glesys.com ? Operational
Control Panel - https://cloud.glesys.com Operational
Load Balancer Service Operational
VPS Service Operational
Platform: OpenVZ Operational
Platform: VMware Operational
Platform: KVM Operational
Email Service Operational
90 days ago
100.0 % uptime
Today
Object Storage Operational
90 days ago
99.97 % uptime
Today
Object Storage - Stockholm ? Operational
90 days ago
99.94 % uptime
Today
Object Storage - Falkenberg ? Operational
90 days ago
100.0 % uptime
Today
Datacenter Falkenberg Operational
Power grid Operational
Core network Operational
Cooling Operational
Edge network Operational
Datacenter Stockholm Operational
Power grid Operational
Network Operational
Cooling Operational
Datacenter Amsterdam Operational
Power Grid Operational
Network Operational
Datacenter Oslo Operational
Power Grid Operational
Network Operational
Datacenter London Operational
Power Grid Operational
Network Operational
Datacenter Oulu Operational
Power Grid Operational
Network Operational
Portlane ? Operational
Gothenburg POP Operational
Provider edge Stockholm Operational
Stokab KN7 Operational
Other Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Scheduled Maintenance
Network maintenance in Stockholm Sep 3, 2024 05:00-07:00 CEST
Update - This plan job has been cancelled
Sep 02, 2024 - 15:40 CEST
Update - We will be undergoing scheduled maintenance during this time.
Aug 29, 2024 - 09:22 CEST
Update - Our VPS services will not be affected
Aug 28, 2024 - 11:25 CEST
Scheduled - We will be undergoing scheduled maintenance during this time.
Aug 28, 2024 - 09:54 CEST
Network maintenance in Stockholm Sep 3, 2024 23:00 - Sep 4, 2024 01:00 CEST
Update - This plan job has been cancelled
Sep 02, 2024 - 15:40 CEST
Scheduled - We will be undergoing scheduled maintenance during this time.
Aug 28, 2024 - 10:09 CEST
Network maintenance in Falkenberg Sep 17, 2024 05:00-07:00 CEST
Update - Our VPS services will not be affected
Aug 28, 2024 - 11:27 CEST
Scheduled - We will be undergoing scheduled maintenance during this time.
Aug 28, 2024 - 10:20 CEST
Network maintenance in Falkenberg Sep 17, 2024 23:00 - Sep 18, 2024 01:00 CEST
Update - Our VPS services will not be affected
Aug 28, 2024 - 11:27 CEST
Scheduled - We will be undergoing scheduled maintenance during this time.
Aug 28, 2024 - 10:21 CEST
Maintenance of customer facing applications Sep 18, 2024 08:30-16:30 CEST
We will perform maintenance on our cluster hosting our external websites. We except no downtime and you'll be able to administer you services during this window. No underlying services will be affected by this maintenance.
Posted on Sep 10, 2024 - 13:43 CEST
Network maintenance in Falkenberg Sep 19, 2024 05:00-07:00 CEST
Update - Our VPS services will not be affected
Aug 28, 2024 - 11:27 CEST
Scheduled - We will be undergoing scheduled maintenance during this time.
Aug 28, 2024 - 10:21 CEST
Network maintenance in Falkenberg Sep 19, 2024 23:00 - Sep 20, 2024 01:00 CEST
Update - Our VPS services will not be affected
Aug 28, 2024 - 11:27 CEST
Scheduled - We will be undergoing scheduled maintenance during this time.
Aug 28, 2024 - 10:21 CEST
Network maintenance in Oulu Sep 24, 2024 05:00-07:00 CEST
Update - Our VPS services will not be affected
Aug 28, 2024 - 11:27 CEST
Scheduled - We will be undergoing scheduled maintenance during this time.
Aug 28, 2024 - 10:23 CEST
Network maintenance in Oulu Sep 24, 2024 23:00 - Sep 25, 2024 01:00 CEST
Update - Our VPS services will not be affected
Aug 28, 2024 - 11:27 CEST
Scheduled - We will be undergoing scheduled maintenance during this time.
Aug 28, 2024 - 10:23 CEST
Network maintenance in Oulu Sep 26, 2024 05:00-07:00 CEST
Update - Our VPS services will not be affected
Aug 28, 2024 - 11:27 CEST
Scheduled - We will be undergoing scheduled maintenance during this time.
Aug 28, 2024 - 10:23 CEST
Network maintenance in Oulu Sep 26, 2024 23:00 - Sep 27, 2024 01:00 CEST
Update - Our VPS services will not be affected
Aug 28, 2024 - 11:27 CEST
Scheduled - We will be undergoing scheduled maintenance during this time.
Aug 28, 2024 - 10:24 CEST
Network maintenance in Oslo Oct 1, 2024 05:00-07:00 CEST
We will be undergoing scheduled maintenance during this time.
Posted on Aug 28, 2024 - 10:25 CEST
Network maintenance in Oslo Oct 1, 2024 23:00 - Oct 2, 2024 01:00 CEST
We will be undergoing scheduled maintenance during this time.
Posted on Aug 28, 2024 - 10:25 CEST
Network maintenance in Malmö Oct 3, 2024 05:00-07:00 CEST
We will upgrade core-backbone and we will expect disturbance during this time
Posted on Aug 28, 2024 - 10:34 CEST
Network maintenance in Malmö Oct 3, 2024 23:00 - Oct 4, 2024 01:00 CEST
We will upgrade core-backbone and we will expect disturbance during this time
Posted on Aug 28, 2024 - 10:34 CEST
Network maintenance in Gothenburg Oct 8, 2024 05:00-07:00 CEST
We will upgrade core-backbone and we will expect disturbance during this time
Posted on Aug 28, 2024 - 10:47 CEST
Network maintenance in Gothenburg Oct 8, 2024 23:00 - Oct 9, 2024 01:00 CEST
We will upgrade core-backbone and we will expect disturbance during this time
Posted on Aug 28, 2024 - 10:48 CEST
Network maintenance in Copenhagen Oct 15, 2024 05:00-07:00 CEST
We will be undergoing scheduled maintenance during this time.
Posted on Aug 28, 2024 - 10:50 CEST
Network maintenance in Copenhagen Oct 15, 2024 23:00 - Oct 16, 2024 01:00 CEST
We will be undergoing scheduled maintenance during this time.
Posted on Aug 28, 2024 - 10:51 CEST
Network maintenance in Frankfurt Oct 17, 2024 05:00-07:00 CEST
We will be undergoing scheduled maintenance during this time.
Posted on Aug 28, 2024 - 10:52 CEST
Network maintenance in Frankfurt Oct 17, 2024 23:00 - Oct 18, 2024 01:00 CEST
We will upgrade core-backbone and we will expect disturbance during this time
Posted on Aug 28, 2024 - 10:52 CEST
Network maintenance in Amsterdam Oct 22, 2024 05:00-07:00 CEST
We will upgrade core-backbone and we will expect disturbance during this time
Posted on Aug 28, 2024 - 10:53 CEST
Network maintenance in Amsterdam Oct 22, 2024 23:00 - Oct 23, 2024 01:00 CEST
We will upgrade core-backbone and we will expect disturbance during this time
Posted on Aug 28, 2024 - 10:54 CEST
Network maintenance in London Oct 24, 2024 05:00-07:00 CEST
We will upgrade core-backbone and we will expect disturbance during this time
Posted on Aug 28, 2024 - 10:54 CEST
Network maintenance in London Oct 24, 2024 23:00 - Oct 25, 2024 01:00 CEST
We will upgrade core-backbone and we will expect disturbance during this time
Posted on Aug 28, 2024 - 10:55 CEST
Past Incidents
Sep 15, 2024

No incidents reported today.

Sep 14, 2024

Unresolved incident: Extended maintenance of Network in Stockholm..

Sep 13, 2024

No incidents reported.

Sep 12, 2024
Network maintenance in Stockholm
Completed - The scheduled maintenance has been completed.
Sep 12, 07:00 CEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 12, 05:00 CEST
Update - Our VPS services will not be affected
Aug 28, 11:26 CEST
Scheduled - We will be undergoing scheduled maintenance during this time.
Aug 28, 10:01 CEST
Sep 11, 2024
Network maintenance in Stockholm
Completed - The scheduled maintenance has been completed.
Sep 11, 01:00 CEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 10, 23:00 CEST
Update - Our VPS services will not be affected
Aug 28, 12:58 CEST
Scheduled - We will be undergoing scheduled maintenance during this time.
Aug 28, 10:11 CEST
Sep 10, 2024
Network maintenance in Stockholm
Completed - The scheduled maintenance has been completed.
Sep 10, 07:00 CEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 10, 05:00 CEST
Update - Our VPS services will not be affected
Aug 28, 12:58 CEST
Scheduled - We will be undergoing scheduled maintenance during this time.
Aug 28, 10:00 CEST
Sep 9, 2024

No incidents reported.

Sep 8, 2024

No incidents reported.

Sep 7, 2024

No incidents reported.

Sep 6, 2024
Network maintenance in Stockholm
Completed - The scheduled maintenance has been completed.
Sep 6, 01:00 CEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 5, 23:00 CEST
Update - Our VPS services will not be affected
Aug 28, 12:58 CEST
Scheduled - We will be undergoing scheduled maintenance during this time.
Aug 28, 10:10 CEST
Sep 5, 2024
Network maintenance in Stockholm
Completed - The scheduled maintenance has been completed.
Sep 5, 07:00 CEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 5, 05:00 CEST
Update - Our VPS services will not be affected
Aug 28, 11:24 CEST
Scheduled - We will be undergoing scheduled maintenance during this time.
Aug 28, 09:55 CEST
Sep 4, 2024
Cloud Director portal in Stockholm issues.
Resolved - The incident has been resolved.
Sep 4, 10:17 CEST
Monitoring - A fix has been implemented and we are monitoring the results.
Sep 4, 09:41 CEST
Investigating - We are currently investigating issues related to logging into Cloud Director portal in Stockholm. This is affecting management of VM's for Cloud Director customers.
Sep 4, 09:35 CEST
Storage incident on VMware service in Stockholm
Postmortem - Read details
Sep 5, 14:56 CEST
Resolved - The incident has been resolved. If you are still experiencing issues, please contact GleSYS Support for further assistance.

An incident report will be published on this page once it's available.
Sep 4, 10:17 CEST
Monitoring - The VMs are now accessible again. However, it's possible that non-Windows VMs have switched to a read-only filesystem, which may require a reboot to restore full functionality.
Sep 4, 08:33 CEST
Identified - A problem occured during a planned upgrade and some VMs have lost access to their storage.
We are working with our vendor to resolve this issue, no ETA at this time.
Sep 4, 08:02 CEST
VMware storage infrastructure upgrade (Stockholm)
Completed - The scheduled maintenance has been completed.
Sep 4, 08:00 CEST
Update - Continuing work with vendor to resolve this issue.
Sep 4, 07:55 CEST
Update - We are working with our vendor to resolve this issue, no ETA at this time.
Sep 4, 07:15 CEST
Update - A problem occured during a planned upgrade and some VMs have lost access to their storage.
Sep 4, 06:26 CEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 4, 05:00 CEST
Scheduled - We will be performing an upgrade of storage infrastructure backing our VMware platform in our Stockholm datacenter.

In order to complete the upgrade, we will need to perform a failover of the storage cluster, which can take up to 30 seconds. There will be no data loss, and VMs will remain accessible during the maintenance window, but you may see some disk errors in your system logs while the failover takes place.
Aug 28, 10:44 CEST
Sep 3, 2024

No incidents reported.

Sep 2, 2024
VMware storage infrastructure upgrade (Falkenberg)
Completed - The scheduled maintenance has been completed.
Sep 2, 08:00 CEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 2, 05:00 CEST
Scheduled - We will be performing an upgrade of storage infrastructure backing our VMware platform in our Falkenberg datacenter. This storage infrastructure is also used by the GleSYS File Storage service.

In order to complete the upgrade, we will need to perform a failover of the storage cluster, which can take up to 30 seconds. There will be no data loss, and VMs will remain accessible during the maintenance window, but you may see some disk errors in your system logs while the failover takes place.
Aug 28, 09:50 CEST
Sep 1, 2024

No incidents reported.

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