All Systems Operational
API Operational
Control Panel Operational
Load Balancer Service Operational
VPS Service Operational
Platform: OpenVZ Operational
Platform: Xen Operational
Platform: VMware Operational
Datacenter Falkenberg Operational
Power grid Operational
Network Operational
Cooling Operational
Datacenter Stockholm Operational
Power grid Operational
Network Operational
Cooling Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Jan 24, 2017

No incidents reported today.

Jan 23, 2017

No incidents reported.

Jan 22, 2017

No incidents reported.

Jan 21, 2017

No incidents reported.

Jan 20, 2017

No incidents reported.

Jan 19, 2017

No incidents reported.

Jan 18, 2017
Resolved - We are marking this as resolved.

If you can´t reach your email account, or are missing some emails or not getting any new emails to your account, contact us directly by phone or mail and we will help you.
Jan 18, 15:23 CET
Monitoring - We are delivering queued mail to all accounts at the moment.
Migration is still ongoing in the background.
Everything should work as normal by now.

If you can´t reach your email account, or are missing some emails or not getting any new emails to your account, contact us directly by phone or mail and we will help you.
Jan 18, 07:30 CET
Update - The remediation process is in process and runs as planned. There is 1500 more mailboxes to migrate until the ETA 18 January 2017 0800 GMT+1
If you can´t reach your email account, or are missing some emails or not getting any new emails to your account, contact us directly by phone or mail and we will help you.
Jan 18, 00:46 CET
Update - The remediation process is in process and runs as planned. The first 1000 mailboxes have been migrated and restored.
All users should be able to access their mailboxes with reduced capacity and cannot receive emails, this will be enabled automatically when the mailbox is migrated.

However, the process is more time consuming than expected and the new ETA for a full remediation is 18 January 2017 0800 GMT+1
Jan 17, 14:34 CET
Update - Affected mailboxes are being restored to new hosts, no old email are expected to be lost and all new incoming emails are being queued. Once the mailbox is restored it will come back online again. As we are restoring mailboxes in batches it will take a couple of hours for all inboxes to be back online.

Preliminary ETA for all mailboxes to be restored is 1500 GMT+1. Your mailbox might be available sooner.
Jan 17, 11:58 CET
Update - We are still working on 2 separate tracks, restoring the affected accounts from backup and getting the hardware back online. Which ever will bring the accounts back online the fastest.

Preliminary ETA is 13.00 GMT+1.
Jan 17, 09:40 CET
Update - The affected emailaccounts are being restored from backup.

All incoming mail to affected account are being queued.
Jan 17, 08:31 CET
Update - Hardwaref ailure. We are currently replacing the suspected failed parts and preparing to restore from backup if needed.

All incoming mail are queued.
Jan 17, 07:45 CET
Identified - Issue identified, remediation in process. No ETA at the moment.
Jan 17, 07:20 CET
Update - Technician are troubleshooting. Issue related to mailbox storage.
Jan 17, 07:15 CET
Investigating - We are currently seeing a problem in our mail cluster. Some accounts are unreachable. We are investigating. Incoming mail are queued and will be delivered when accounts are back online.
Jan 17, 06:59 CET
Jan 16, 2017

No incidents reported.

Jan 15, 2017

No incidents reported.

Jan 14, 2017

No incidents reported.

Jan 13, 2017

No incidents reported.

Jan 12, 2017

No incidents reported.

Jan 11, 2017

No incidents reported.

Jan 10, 2017

No incidents reported.